Terms & Conditions
Terms and Conditions
Last updated: November 8, 2025
Welcome to Revivalax. These Terms and Conditions ("Terms") govern your use of revivalax.com and the purchase of any products from our store. By accessing our website or placing an order, you agree to these Terms. Please read them carefully.
1. About Us
Revivalax is a wellness brand offering the Revivalax Pillow and related products. For questions or support, contact us at info@revivalax.com or by phone at +1 833-952-0552.
2. Eligibility
You must be at least 18 years old to purchase from our store. By placing an order, you confirm that you meet this age requirement.
3. Orders and Payment
All orders are subject to product availability and acceptance. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or inventory issues. Payment must be received in full before your order is processed. Prices are listed in USD unless otherwise noted and are subject to change without notice.
4. Shipping and Delivery
We ship to customers in the United States, United Kingdom, Canada, and Australia. Estimated delivery times are provided at checkout and are subject to processing and carrier delays. Free standard shipping is included on all orders. You are responsible for providing accurate shipping information. We are not liable for delays or delivery failures caused by incorrect addresses.
5. 30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on the Revivalax Pillow. If you are not satisfied with your purchase, you may return it within 30 days of delivery for a full refund of the product price. To initiate a return, contact us at info@revivalax.com. Return shipping costs may apply. Refunds are processed to the original payment method within 5-10 business days of receiving the returned item. This guarantee applies to the product itself and does not extend to shipping charges (if any) or bonus items included with your order.
6. Product Information and Disclaimers
The Revivalax Pillow is a wellness product designed to help ease everyday neck and shoulder tension. It is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease or medical condition. Product descriptions, images, and other content on our site are for informational purposes only. We do our best to display accurate product information, but colors, dimensions, and specifications may vary slightly from images shown.
If you have a pre-existing medical condition (including but not limited to neck injuries, spine surgery, severe osteoporosis, diagnosed disc conditions, pregnancy, or implanted electrical devices), consult a qualified healthcare professional before using our products.
7. Intellectual Property
All content on revivalax.com, including but not limited to text, graphics, logos, product images, videos, and downloadable guides, is the property of Revivalax and is protected by copyright and trademark laws. You may not copy, reproduce, distribute, or create derivative works from any content without our written permission.
8. User Conduct
By using our site, you agree not to:
- Use the site for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the operation of the site
- Submit false or misleading information
- Violate the intellectual property rights of Revivalax or any third party
9. Free Bonus Items
From time to time, we may offer free digital or physical bonus items with qualifying purchases. Bonus items are provided as a courtesy and have no independent cash value. Bonus items are not sold separately and cannot be redeemed for cash. We reserve the right to modify or discontinue bonus offers at any time.
10. Limitation of Liability
To the fullest extent permitted by law, Revivalax and its affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our products or website, including but not limited to loss of profits, data, or business opportunities. Our total liability to you for any claim arising from your use of our products or services shall not exceed the amount you paid for the product in question.
11. Indemnification
You agree to indemnify and hold harmless Revivalax, its officers, employees, and affiliates from any claims, damages, liabilities, or expenses arising from your violation of these Terms or your misuse of our products.
12. Third-Party Links and Services
Our site may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party sites. Your interactions with third-party services are governed by their own terms.
13. Modifications to These Terms
We reserve the right to update or modify these Terms at any time without prior notice. Changes take effect when posted on this page. Continued use of our site after changes are posted constitutes your acceptance of the updated Terms.
14. Governing Law
These Terms are governed by the laws of the United States and the State of Connecticut, without regard to conflict of law principles. Any disputes arising from these Terms will be resolved through binding arbitration or in the appropriate courts of Connecticut.
15. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
16. Contact Us
For questions about these Terms, please contact us:
Email: info@revivalax.com
Phone: +1 833-952-0552